We really enjoy the family sessions on Saturday, because it's a good time to practice without the floor being extremely crowded. The earlier you get there the better. The music is hit or miss that's why I gave 4 stars.
The service here is AWFUL!! Which is really sad because the facility is really fun for kids and adults. However, the staff is terrible. The front check-in person had the worst attitude and was not helpful at all. The website prices are different from the prices quoted at the door. The refreshment prices are outlandish!!! $5 Slushies!!! I gave it 3 stars because me and my family really enjoyed skating. But otherwise, the experience was awful. It definitely puts a somber cloud on what could be a nice family outing.
Never realized this place was back there. Went for a party and kids enjoyed it. I think they like the play area more than the actual skating. They had a small arcade area which the kids love. The play area is a hit for my kid (he's younger). It's great he could run around in there. A good family place.
Tonight was my first time here.I was looking for a new skating rink to frequent for the exercise. It was so loud that I had to leave with a headache and ear pain in less than 5 minutes, which has never happened to me at any skating rink ever, and I've been to many, including as a regular over the past 20 years. I asked the staff if they could turn the volume down by at least 15%, and I was told that there are only 3 volume settings (Low, medium, or maximum), and that it would therefore be impossible to turn down the volume which is currently set to maximum. This is also the most expensive skating rink I've ever been to for admission and rental prices, and definitely not worth it for the level of service. I heard a few songs play in a row and they were all slow songs that are difficult to skate to, and they were extremely similar in style. I wouldn't bring anyone here ever because the volume levels are so dangerous. After my 5 minute visit I wanted to at least find another rink to try out tonight to get my exercise in, but I already had a headache and my ears were hurting so much that I had to just go straight home. Saturday night was completely ruined by just 5 minutes in here. I'll never be back.
Attended a spirit night for my kids school and Lindsay was very rude as I walked into the door where my two small children greeted me. She made a very big deal about me standing on the opposite side of the door vs behind the door to pay $5, I mean literally $5 and complete the waiver (that I was actaully doing while she was running her damn mouth). I will say you never know who you're standing in front of and life always comes full circle. To get on here and see that the same rudness has been reported by others is not a surprise. We had other members from the school report the same rudeness.You work at a skating rink dear, not a government building. It's a kid event and not that deep. And for the older guy to come and say she doesn't have to let me in the building over the same thing instead of investigating the issue was just as immature because I was going to pick up my kids without a doubt. The problems with society are crazy. Thank you to the guy that took over to save her. It was all unnecessary. She definitely needs some coaching if she's a "manager" as she stated. Otherwise, my kids had a pretty good experience which was the priority of the night.
